How will my order ship?
We ship using USPS (United States Postal Service) both domestically and internationally.
For your convenience, we do a flat-rate shipping and handling regardless of the size of your order:
- USA: $3.50 flat fee, delivery within 3 to 7 days
- International (including Canada): $14.95 flat fee, delivery within 7 to 28 days
When will I receive my shipment?
For continental US packages, please expect a delivery window of 3 to 7 days.
For international packages (including Canada), please expect a delivery window of 7 to 28 days.
Any exceptions I should be aware of?
If your country has difficulties reliably receiving international packages, we highly encourage that you purchase downloadable products instead.
Any additional international/custom charges?
Additional customs charges may apply depending on your local government if shipping outside of North America. Please contact your local mailing service provider for specific details.
What happens if my international package isn’t received?
We understand that packages sometimes don’t make it to their final destinations. If we make one attempt to a country we’ve previously had issues with, we will cancel the order and refund your money (rather than resend a replacement).
Do I need to be present to receive my package?
Signatures are not required for small-parcel deliveries, but the decision to leave your package will ultimately be at the discretion of the delivery carrier. If you have any special delivery instructions, we recommend placing a note on your door on the delivery date with your name and request. Deliveries will be initiated by USPS.